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Are you meeting your customer demands on time with no
defects?
Are
your customers delighted with your product/service?
Your
business revolves around your customers. If they are
delighted with your products/services, your business
will thrive. Business growth and improvement starts
with determining what your customers really want, then
focusing on making that happen. IQ
Six Sigma, IQ Lean, IQ
QMS-ISO & IQ
People Development are tools specifically tailored
to meet these needs.
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IQ Six Sigma can help determine who your customers
are, what the Voice of the Customer (VOC),
Critical Customer Requirements (CCR) and Critical
to Quality (CTQ) requirements are. »
Six Sigma info
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IQ Lean can help determine value-added activities
(activities important to the customer) and
establish customer demand (takt time) by value
stream mapping in order to reduce lead time
for increased on time delivery.
» Lean info
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IQ QMS-ISO can help ensure your customers
are getting what they want, when they want
it by having a systematic approach to customer
focus. It enables the business to obtain industrial
and customer specified Quality management
system standard registration or certification
by a third party. »
QMS-ISO info
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IQ People Development provides a development
structure to ensure your people have the skill
sets and knowledge to delight your customers.
» People
Development info
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